Plex automatically transcodes files.īut to match the performance of your CPU, you must change the default settings. To fix the Plex unable to play media error, you need to change your transcoding settings. That also means you need a higher CPU power to change media file formats on the fly. Processing power allows the server to transcode files and stream videos simultaneously. If you remove a device, you will need to sign in again to your account on the device so that you can restore access to Plex.įor the Plex Server to run optimally, it requires high processing power. Click on the red X to delete the specific devices from your account.Locate the devices you have added to your account.The following steps show how to delete or remove old accounts. SEE ALSO: /link is not working? Here's why and the fix!Īlthough the media player can know which entry to use, you should remove it to avoid conflicts and errors in the future. That means each browser is an independent instance. For example, a web browser is listed several times on the account. In other cases, the Plex not working error can occur when your account has multiples of the same devices. A conflict occurs when all devices are using the same server resources – memory, interrupt request, etc., or running at the same time. If you are using many devices, the media player may stop working if there is a device conflict. These can include Plex Cloud, Plex Web, Plex for Roku, and Plex for Android among others.

The advantage of using Plex is that you can link several devices to your account.

Read on for a detailed explanation of these solutions. Solutions to the “problem playing this item” error on Plex However, the good news is that you can fix this Plex error in several ways. When this happens, it means you cannot watch a movie on Plex. In other cases, the issue arises when you try to play specific files such as MKV. It can also occur if you are using the Plex Media Server 0.9.17.X and above. Have you been watching movies via Plex and encountered the error “ there was a problem playing this item?” The problem is common among users using the app for the first time.

Plex media server not opening mac